Returns & Exchanges

Due to the perishable nature of our products, we do not accept returns; however, if you are not satisfied with your order, we are committed to making it right through a replacement or refund.

1

Contact Support

Reach out to our customer experience team within 30 days of your delivery date with your order number and specific feedback.

2

Provide Details

Share photos of any damaged packaging or specific details regarding the flavor profile if the product did not meet your expectations.

3

Review Process

Our team will review your request within 48 hours to determine eligibility for a one-time refund or a replacement shipment.

4

Resolution Delivery

Approved refunds will be processed to your original payment method, while replacement boxes will be shipped via expedited mail at no extra cost.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing